Weight Loss MD Mobile Terms of Service
SMS/Text Messaging Terms and Conditions
Effective Date: October 6, 2026
These terms apply to the optional Weight Loss MD SMS/text messaging programs you choose to join.
1. Program Description
Weight Loss MD offers text messaging programs for:
Marketing: Promotions, special offers, general weight loss and wellness information, and announcements about our services.
Appointment and account communications: Appointment reminders, scheduling information, account notifications, and service updates.
You will receive messages only for the categories to which you have consented.
2. Consent
By affirmatively opting in, you authorize Weight Loss MD to send text messages to the mobile number you provide, including recurring messages sent using automated technology.
Marketing messages require your separate express written consent, which may be provided electronically. Providing your phone number, visiting our website, or receiving treatment does not, by itself, constitute consent to marketing messages.
Consent to marketing texts is not a condition of purchasing any product or receiving services or treatment. You may decline or withdraw consent without affecting your eligibility for care.
3. Message Frequency and Charges
Marketing message frequency varies, with up to 5 marketing messages per month. Appointment and account message frequency varies depending on your appointments and activity.
Message and data rates may apply. Weight Loss MD does not charge a separate fee for participating in its text messaging programs. Contact your wireless provider for information about your messaging plan.
4. How to Opt Out
Reply STOP to any program message to unsubscribe. You may also request to stop messages by emailing info@wlmd.net, calling (720) 279-1164, or otherwise clearly communicating your request to us.
We will process opt-out requests promptly and within applicable legal deadlines. You may receive one non-promotional message confirming your unsubscribe request. After unsubscribing, you will receive no further messages from that program unless you affirmatively opt in again.
If you request that all Weight Loss MD texts stop, we will stop all of our text messaging programs for your number. Necessary care or account communications will be handled through another appropriate method.
Unsubscribing from texts does not cancel appointments, services, or subscriptions.
5. Help
Reply HELP for assistance, email info@wlmd.net, or call (720) 279-1164.
6. Your Mobile Number
You confirm that you are the subscriber or authorized user of the mobile number provided and are authorized to consent to messages at that number.
Please notify us if your number changes or you stop using it so we can update our records.
7. Privacy and Mobile Information
Please review our Privacy Policy and HIPAA Notice of Privacy Practices for information about how we handle personal information and protected health information, where applicable.
We do not sell or rent your mobile number. Mobile information and text messaging opt-in data and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.
We may share information with service providers solely as necessary to operate and support our messaging programs, subject to appropriate contractual restrictions, or as required by law.
Consent to receive text messages does not authorize uses or disclosures of protected health information that require a separate authorization.
8. Security and Retention
We use reasonable administrative, technical, and physical safeguards to protect information under our control.
Ordinary SMS/text messaging is not fully secure. Messages may appear on your lock screen or be viewed by someone with access to your device. Please do not send sensitive medical information, payment card details, or other confidential information by ordinary text. Contact our office for an appropriate communication method.
We retain messaging information, consent records, and opt-out records as needed to administer the programs, honor communication preferences, satisfy legal obligations, and resolve disputes.
9. Medical Information and Emergencies
General wellness messages do not replace individualized medical advice, diagnosis, or treatment.
Text messaging is not an emergency service and is not continuously monitored. Call 911 for a medical emergency. Contact your healthcare provider directly for questions about your care.
10. Message Delivery
Message delivery depends on your wireless carrier, network availability, device compatibility, and other factors. Messages may be delayed or undelivered.
Wireless carriers are not liable for delayed or undelivered messages. To the extent permitted by law, Weight Loss MD is not responsible for carrier charges or delivery failures outside its reasonable control. Nothing in these terms limits rights or remedies that cannot legally be waived.
11. Changes to These Terms
We may update these terms or modify, suspend, or discontinue a messaging program. Updated terms will be posted on this page with a revised effective date. We will provide additional notice when required by law.
Changes to these terms do not expand the scope of your consent. We will obtain additional consent when required. You may unsubscribe at any time.
12. Applicable Law
These terms are governed by applicable federal law and Colorado law, subject to mandatory protections that apply where you reside.
13. Contact Us
Weight Loss MD
SMS support: info@wlmd.net
Privacy Officer: Darin McFarland
Privacy contact: antonia@wlmd.net
Phone: (720) 279-1164
